Interested to pick the best SaaS retention platforms to re-engage with your existing customers? Retaining a customer is easier than acquiring a new one for any businesses. It costs very less to reduce the churn rate than bringing the newer leads. You can use the best SaaS retention tools to make your customer renew their subscription or purchase a new product without fail.
UserTesting
UserTesting tool can be used to test new product ideas through a series of tests or interviews.
With this tool, you create test cases that simplify your workflow and help you deal with the most common issues. It’s also great for limited time employees – without having to spend days or weeks manually testing the product.
You can then schedule tests from any time and easily see the team with their progress.
Heap
Heap is a start-up that has developed a machine learning tool to help companies analyze customer behaviors and identify any problems with their current product. This service is available in two different options: Heap Lite, which simply monitors and reports on how customers are using the product, and Heap Premium, which goes into more detail by analyzing the customer’s behavior and recommending changes.
Optinly
Optinly is an all-in-one SaaS retention platform that enables marketers to generate more leads and loyal customers. Its powerful set of tools includes a blog, lead nurturing emails, webinars, and content marketing tools. It also features in-depth lead scoring and segmentation capabilities that help marketers target the most valuable leads.
Hotjar
Hotjar is a tool that helps you understand your website visitors and improve your conversion rates.
Hotjar is an analytics and feedback tool that provides insights on how users are browsing, interacting with, and engaging with your site. Hotjar helps you optimize the conversion funnel by understanding the user’s experience on your site.
SocialProof by ZapERP is a software that helps companies with customer retention. It has a wide range of features to help companies monitor their customers.
The platform offers a number of integrations with other SaaS platforms such as Salesforce, Mailchimp and Zendesk. This allows the company to have an accurate and up-to-date view of their customers.
It also has features such as:
Customer Journey Mapping
Customer Segmentation
Automated Engagement Campaigns
Predictive Churn Prediction and more.
You have reached the bottom of the 5 Best SaaS Retention Platforms blog post. If you’ve got any interesting SaaS product that we missed here, just comment below.
